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      Reports > Teacher and Student Roles New Teacher and Student Roles in the Technology-Supported Classroom
 Ray McGhee and Robert Kozma, SRI International
 
 
 The focus of this paper is a preliminary analysis of how the roles of teachers 
      and students in different classroom settings are altered as a result of 
      computer-based technologies. We are particularly interested in how the capabilities 
      of computer-based technologies can enable and constrain innovative pedagogical 
      practices.
 
 Powerful new capabilities of computers make it possible to access, represent, 
      process, and communicate information in new ways (Kozma, 1991, 1994). These 
      capabilities make it possible to search and organize information, analyze 
      data, represent ideas, simulate complex systems, and communicate with others 
      in ways that were not practical or even possible previously. They also enable 
      new ways of teaching and learning-new activities, new products, and new 
      types of learning (Kozma & Schank, 1998). The research literature (Means 
      & Olson, 1997) documents a strong association between these new technology-based 
      practices and changes in curriculum and pedagogy. For example in many countries, 
      the use of educational technology is part of an instructional shift toward 
      project-based, constructivist approaches to teaching and learning within 
      a context of school improvement or reform. Instead of focusing solely on 
      increasing the acquisition of facts related to specific subject areas, teams 
      of students are engaged in solving complex, authentic problems that cross 
      discipline boundaries. Instead of dispensing knowledge, teachers set up 
      projects, arrange for access to appropriate resources, and create the organizational 
      structure and support that can help students succeed. This approach moves 
      conceptions of learning beyond rote memorization of facts and procedures 
      to learning as a process of knowledge creation. It moves education beyond 
      the notion of a place where knowledge is imparted to one of classrooms, 
      organizations, and societies as knowledge building communities (Bereiter, 
      1999; Scardamalia & Bereiter, 1994; Brown & Campione, 1994). These 
      are more appropriate constructs for the information society and knowledge 
      economy of the future. Technology plays a role in this approach of providing 
      students with tools and information that support their problem solving, 
      communication, collaboration, and knowledge creation. It also provides teachers 
      with new tools that can transform instructional roles, curricula, and practices. 
      Plomp, Brummelhuis, and Rapmund (1996) define learning as a process in which 
      four components interact: (1) the teacher, (2) the student, (3) curriculum 
      content and goals, and (4) instructional materials and infrastructure-more 
      specifically in our paper, the role of information and communications technology 
      (ICT). In this paper, will synthesize findings about changing teachers' 
      and students' roles and classroom practices from twelve case studies in 
      technology-enhanced classrooms across the U.S. This paper, we will provide 
      descriptive details of individual cases as well as analyze similarities 
      and differences across cases.
 
 As in other studies (Means & Olson, 1997), many of the innovative schools 
      in this study used technology to support project-based or inquiry-based 
      learning. Project-based learning was a predominant feature of the innovations 
      in two of the schools: Newsome Park Elementary School and New Tech High 
      School. In two of the schools, Mantua and Jennings, project-based learning 
      was part of a larger reform effort. In Mantua Elementary, the reform is 
      part of a larger, "Basic School" philosophy in which technology 
      was used to create a learning community with a coherent curriculum. At Jennings 
      Junior High, the reform package is more eclectic and atheoretical and project-based 
      learning is employed along with other approaches that include reduced class 
      size, renovation of facilities, and retention of school staff. In the remaining 
      two schools, Mountain Middle School and Lemon Grove Middle School, project-based 
      learning (inquiry-based learning, in the case of Lemon Grove) are instructional 
      approaches that are employed along with others with the primary goal of 
      increasing student achievement. In the case of Mountain Middle School, student 
      achievement is explicitly standards-based.
 
 Beyond this finding, what implications do these new instructional approaches 
      have for the roles of students? What new teacher roles complement those 
      of students? How does technology support these roles? In the following sections, 
      these questions will be addressed by analyzing interview and observational 
      data from the six case study sites collected in the 2000-2001 academic year.
 Student RolesNew student roles.
 
 Looking across the six schools in our study, we identified three new roles 
        for students that were often associated with project-based or inquiry 
        learning: self-learner, team member, and knowledge manager. Each of these 
        roles is, in turn, associated with typical activities.
 
 The "self-learner" role is not only a major feature of New Tech 
        High School but also at the elementary school, Newsome Park. In the schools, 
        students must select their own real-world projects and identify possible 
        solutions. In this way, students help determine the content of the curriculum. 
        Students in these schools must also organize their projects and manage 
        progress made on them. This management task extends to managing student 
        time. Time management was most pronounced at New Tech, where students 
        moved from class to class within the open campus at their own discretion, 
        unprompted by bells that marked class periods. At Jennings Junior High 
        School the role of self-learner extended to that of helping others learn. 
        As one teacher put it, "They definitely rely on each other instead 
        of me. The focal point is on them and not on me."
 
 While students have always been divided into groups, the role of collaborator 
        or "team member" is a relatively new one for students. The difference 
        here is that the team in some way owns the project or investigation, and 
        the team member is actively involved in advancing the project. There is 
        both shared and individual responsibility for the success of the project. 
        Students work collaboratively to move it forward. This team work was most 
        obvious in the projects observed in Mountain Middle School, where students 
        collaborated in science class to publish a newspaper on the Alaskan ecosystem, 
        called Tundra Times, or the cross-disciplinary "light rail" 
        project in the 3rd grade of Newsome Park. Sometimes the role of team member 
        was a specialized one. For example in the "light rail" project, 
        students rotated between different tasks given to a map committee, a research 
        committee, and a field trip committee. For the 5th grade "flowers 
        and plants" project at Newsome Park, students performed specialized 
        tasks such as collecting survey data on the preferences of potential customers, 
        cultivating the plants, developing and implementing an advertising campaign 
        for the plant sale, or conducting research on how to care for the different 
        plant varieties. Sometimes, students share their expertise with other 
        students, as at Jennings Junior High School.
 
 The third role that we observed was that of "knowledge manager". 
        This was, perhaps, the most prevalent role and the one most often associated 
        with the use of technology to support project-based learning. The focus 
        of the role is on the development of knowledge products. These are often 
        reports, research studies, newspapers, or multimedia presentations that 
        solve a real world problem, address a scientific question, or express 
        personal feelings. Examples of these products include a daily, student-produced, 
        in-house news TV program at Mantua, a presentation on biomes at Lemon 
        Grove, student-published poetry on a website at Mountain, and a study 
        of flowers and plants at Newsome Park. Activities demanded of this role 
        include formulating questions, searching for information, collecting and 
        analyzing data, and designing reports and presentations. Perhaps the school 
        that took this role most seriously was New Tech High School, which has 
        as its mission "to prepare students to excel in an information-based, 
        technologically-advanced society". Run as a high-tech start-up company, 
        New Tech views students as knowledge-workers. At New Tech, students are 
        engaged in extended projects consisting of complex tasks and long-term 
        deadlines. The intent is to create technology-savvy citizens who are prepared 
        for college and the world of work.
 
 Technology supports for new student roles.
 
 A range of hardware and software applications support these new student 
        roles. The most supported role is that of "knowledge manager". 
        In this role, students have access to vast stores of information, either 
        on the Internet or CD-ROM. In addition, they have a variety of tools that 
        they can use to transform this information into knowledge, tools such 
        as search engines, data analysis packages, word processors, spreadsheets, 
        graphing and graphics packages, and presentation and web development software.
 
 The role of "team member" is supported through the use of communications 
        hardware and software. Two schools-Newsome Park and Mantua-are using wireless 
        computers that support teamwork. With wireless laptops, students could 
        assemble whenever and wherever needed (within the range of the network). 
        Students were observed using their computers in classrooms, hallways, 
        and libraries. Thus, groupings are based on what made the most sense for 
        learning rather than on hardware constraints. Several schools provide 
        students with email accounts that they used to exchange information with 
        team members and teachers. Additionally, several schools used intranet 
        applications such as Lotus Notes or Blackboard that support the exchange 
        of documents. However, there was no use of software that was specifically 
        designed for collaboration or shared construction of documents.
 
 The least-supported role was that of "self-learner". This role 
        is marked by the need for students to set their own goals, organize their 
        own work, and manage their time. There were no student-equivalents to 
        professional applications such as project management and time management 
        software. This kind of software design for students engaged in project-based 
        learning remains an open-market niche for educational software companies.
 
 Teacher Roles
 New teacher roles.
 
 In terms of new teacher roles, the picture across the six cases we studied 
        is much more complicated. Although teachers retained many of their traditional 
        roles (e.g. class leader or director, lecturer, discussion leader), they 
        negotiated multiple new roles in classrooms that utilized innovative technology-supported 
        practices. The new teacher roles we identified were: instructional designer; 
        trainer; collaborator; team coordinator; advisor; and monitoring and assessment 
        specialist. Each role is associated specific activities and is made possible 
        by the use of technology in support of project-based learning and inquiry-based 
        instructional methods.
 
 "Instructional designer" is one of the more common new roles 
        taken on by teachers. Much like the "self-learner" role adopted 
        by students, teachers in this role must design, plan, and organize themselves 
        in order to effectively use and integrate technology in their classrooms. 
        The instructional designer takes into account of all the resources available 
        to meet the variety of needs his/her students have and implements well 
        designed activities to address those needs. Teachers from New Tech High 
        School are exemplars of this role. Since all the curricula is based on 
        students creating interdisciplinary projects, teachers design and create 
        instructional materials constantly. A teacher, describing a software tool 
        (Tegrity) that allows a teacher to record and store digital web video 
        on demand for students to view, explained, "I think is it meets a 
        variety of learning styles and I couldn't do that in the traditional classroom, 
        but it's wonderful. I have kids, you know, begging me, hey Smith, you 
        know, we need you to put that Tegrity lesson up because they go home and 
        they can access these materials from home. It helps them access the material 
        to decode their textbook to get through the lessons and it's a wonderful, 
        wonderful tool…". Support for this new teacher role can be found 
        in those cases where remedial instruction occurred. At Mountain Middle 
        School, for example, remedial instruction in mathematics using a drill 
        and practice software tools is in an overall approach using technology 
        to provide remediation and develop skills so that students may catch up 
        and eventually achieve at high standards. Lemon Grove Junior High School, 
        with its use of "thin client" terminals, are able to differentiate 
        remediation for each child using a skill-based software program that helps 
        to diagnose and remediate students according to their individual deficiencies 
        in mathematics and reading. Each child can receive additional help in 
        an area of weakness, receive guidance from a computer-based tutorial, 
        and work independently so that teachers have the flexibility to work with 
        students individually or in small groups.
 
 The role of "trainer" is one that was reflected in 3 of the 
        6 cases. "Trainers" give individual instruction to enable skill 
        development. This training is accomplished through modeling the use of 
        technology and helping students see how they might use software tools 
        that can help them accomplish unique tasks. The teachers in Newsome Park 
        regularly model how ICT could be used in completing projects. Because 
        all teachers own an Apple PowerBook laptop computer, many use a variety 
        of software applications and multimedia programs in class to present material 
        or to model an activity that students will undertake. In a 4th grade classroom 
        that was observed, the teacher began the class by giving a multimedia 
        presentation about fractions (1/2, 1/4, etc.) that showed squares being 
        divided into halves and into fourths. The next day, the students worked 
        at laptop computers around the classroom, using the same multimedia software 
        the teacher used the day before to create slides of whole squares representing 
        fractions. Teachers at Newsome Park have received support from a job-embedded 
        form of professional development in the use of a variety of software packages 
        and computer-based learning activities. During the training, the teachers 
        are encouraged to take what they are learning about spreadsheets, databases, 
        and multimedia presentations and share it with their students. As one 
        teacher put it, "I know I've learned a lot. It has improved my teaching, 
        I think, especially taking the FutureKids (professional development) class. 
        I'm creating things; it gives me the opportunity to create things along 
        with my students so we're kind of learning together..." This role 
        of "trainer" was also supported by observations and interview 
        data from New Tech High School and Jennings Junior High School.
 
 The collaborator role was evident in all six of the cases we analyzed. 
        Collaborator refers to a variety of activities teachers undertake to work 
        with their colleagues to improve their instruction. These activities include 
        informal sharing with colleagues, team teaching, and grade level or interdisciplinary 
        instructional activities conducted in conjunction with other colleagues. 
        Team teaching is common in instructional approaches that utilize project-based 
        learning and allow for additional time for students to explore some natural 
        phenomenon in depth. For example, team teaching is an institutionalized 
        feature of core content instruction at New Tech High school. It is less 
        so at Jennings Junior High, although teachers in the English department 
        collaborate with one another on lesson plans and content. Teachers at 
        Mantua, Lemon Grove, Mountain, and Newsome Park report that sharing of 
        ideas among their grade-level colleagues is common as was team teaching.
 
 "Team coordinator" is another teacher role supported by data 
        collected at three of the six case study sites. The focus of this role 
        is on the active assignment of individual students to project or study 
        teams. In addition to opening up opportunities for collaborative learning 
        activities, teachers who assume the "team coordinator" create 
        opportunities for peer tutoring and support between students with mixed 
        achievement levels. This role was evident at Newsome Park, New Tech High, 
        and Jennings Junior High. At New Tech High, students receive a grade for 
        their level of collaboration from their project team members. Additionally, 
        to graduate, all students must demonstrate and document their collaboration 
        skills through the completion of an electronic portfolio that is evaluated 
        by teachers and a review panel from the community. A teacher at Jennings 
        Junior described how the use of technology enhances collaborative learning: 
        "…when we went to technology, it was the highest form of collaborative 
        learning. We didn't have all those obstacles in working with teams where 
        one person was trying to force another person to work. The technology 
        just lends itself to them working very much as a team…". Teachers 
        at Jennings Junior and Newsome Park employ heterogeneous grouping (i.e.. 
        placing students with different levels of ability together in the same 
        group). Heterogeneous grouping is used to incorporate all students in 
        small group collaboration. Provision is made to ensure that low performing 
        students play a significant part in the group's work, especially true 
        when using ICT.
 
 The role of "enabling advisor" refers to the teacher who gives 
        assistance, advice, suggestions or poses questions in a way that enable 
        students to make sound decisions and find the information they need to 
        complete a particular task. The teacher adopting this role is apt to give 
        students a great deal of autonomy so that they take greater responsibility 
        for their own learning activities. A common term used sometimes to describe 
        this role is the term "facilitator". This new teacher role was 
        found in four of the six cases analyzed. At Jennings Junior High, one 
        teacher described this role in this fashion:
  
        I'm the facilitator! You know, I'll come back and say, oh, OK, here 
          you might want to look at this, this, this, and this. Here you go. Here 
          are three sites that I hope address the question. Go ahead and read 
          them and see if that's what you were looking for. Almost like a research 
          person for them. But they don't even know it. Which is, I mean, just 
          absolutely fantastic. And they're just, you know, that's how I see myself. 
          It's just there to assist them in their learning process… Newsome Park teachers link constructivist learning principles and project-based 
        learning to this new teacher role. Here's how the technology coordinator 
        described it:   
        As far as the role of the teacher, I think with the project-based learning, 
          the traditional role of the teachers has definitely changed. I know 
          when I entered into teaching it was kind of a more traditional role 
          where the teacher stood up and taught the class. They taught the information 
          and the child was responsible for regurgitating the information. It's 
          more of a, I don't want to say, drill and practice, but it's more of 
          memorization and exposure to information. Where now with the constructivist 
          approach and project-based learning, the teacher pretty much takes a 
          facilitating role and the child basically takes control and directs 
          their own learning process…  Teachers expressed adopting this new role in Mantua Elementary, Jennings 
        Junior, and New Tech High, but less so at Mountain Middle School.
 The "monitoring and assessment specialist" refers to the new 
        role where teachers monitor student performance and attempt to assess 
        and improve student performance. This role is reflected in a variety of 
        ways among 4 of the 6 cases analyzed. In Mountain Middle School, a school 
        where standards-based achievement was a vital priority, this role was 
        reflected in teacher tracking of individual student test scores. Teachers 
        and administrators monitor test scores and provide written feedback and 
        encouragement to students about how they might improve their scores on 
        future examinations. At Lemon Grove, the skills-based software for mathematics 
        and reading provides "just-in-time" data to teachers about student 
        performance. This enables the teacher to have a regular point of assessment. 
        At New Tech High, teachers use rubrics that lay out the various components 
        of the work being completed as well as assign a score or level of competence 
        based on clearly articulated criteria. Students are regularly involved 
        in a range of self-assessment and peer assessment activities using rubrics.
 
 These various teacher roles align and exist in tandem with the new student 
        roles seen in our analysis of these cases. Additionally, the new teacher 
        roles appear to overlap the different student roles in the cases we analyzed. 
        The student role of "self learner" is complemented and supported 
        by the roles that teachers play as "trainer", "instructional 
        designer", and "monitoring and assessment specialist". 
        This connection is nicely illustrated by the interaction of teachers and 
        students in learning together and collaborating at Jennings Junior High 
        School. The student role of "team member" appears to be linked 
        to the teacher role of instructional designer, collaborator, and team 
        coordinator. Newsome Park, with its focus on teams working together on 
        project-based learning activities, is an exemplar of how the new teacher 
        and student roles operate. The knowledge manager, a creator of knowledge 
        products, is related to and supported by the advisor, instructional designer, 
        team coordinator, and the collaborator roles that teachers adopt. New 
        Tech High, with its teachers adopting multiple roles, provides a setting 
        where both the new student and teacher roles are present to support project-based, 
        interdisciplinary learning with technology.
 
 Technology supports for new teacher roles.
 
 A variety of technology supports these new teacher roles as they are adopted 
        by teachers in all the school sites we visited. The instructional designer 
        and trainer role are supported by a range of software tools that enable 
        the differentiated instruction at Lemon Grove and project-based learning 
        occurring at Newsome Park and New Tech High. The use of the Tegrity video 
        software system at New Tech High, the utilization of application software 
        tools, and the use of the CCC mathematics and reading software at Lemon 
        Grove are examples of how teacher can design an instructional program 
        that can be used to develop skills and meet the needs of students of different 
        learning styles and achievement levels. The collaborator and team coordinator 
        roles are supported by the use of Internet browsing software and electronic 
        mail software programs. Lotus Notes, used at New Tech High, enables teachers 
        to plan appointments, communicate via email, compile agendas for weekly 
        meetings, and obtain student information, add Internet hyperlinks to existing 
        course documents, and store other digital learning resources. Telecommunications 
        software permits efficient communication between team members (student 
        teams or team teaching teams) or between teachers, their students, and 
        their parents. Electronic mail has been particularly supportive of these 
        roles at Mountain Middle School, where teachers exchange email communication 
        with students and parents. Additional support can also be found for the 
        enabling advisor and monitoring and assessment roles in the skill development 
        software and application tool software supporting projects in a number 
        of the school sites analyzed.
 
 Conclusions
 
 The findings from this preliminary analysis of six cases reveal that technology 
        is being used in a variety of ways to improve classroom instruction. Each 
        of the six cases provides an example of how technology is enhancing instruction 
        in variety of school types in different regions of the U.S. Additionally, 
        teacher and student roles are being altered in ways that are reflective 
        not only of the presence of technology, but also the efforts at systemic 
        school reform. These findings highlight different roles that students 
        and teacher adopt in the course of their interaction with technology-supported 
        pedagogical practices that inquiry-based learning. These practices:
 
        Promote active and autonomous learning in students;Provide students with competencies and technological skills that allow 
          them to search for, organize, and analyze information, and communicate 
          and express their ideas in a variety of media forms;Enable teachers, students, and their parents to communicate and share 
          information on-line;Engage students in collaborative, project-based learning in which 
          students work with other classmates on complex, extended, real-world-like 
          problems or projects;Provide students with individualized or differentiated instruction, 
          customized to meet the needs of students with different achievement 
          levels, interests, or learning styles;Allow teachers and students to assess student and peer academic performance. What is the significance of these role transformations? Although these 
        changes in roles and technology-enhanced pedagogical practices can be 
        linked with a number of factors, one stands out as noteworthy. The standards 
        movement, which has resulted in schools throughout the U.S. adopting high 
        performance standards, has had a significant impact on schools to prepare 
        them to use technology. Coupled with the move toward challenging standards 
        are the high expectations that schools have adopted, believing all children 
        can achieve at high levels if given the necessary support. This environment 
        has provided new opportunities for teachers and students to break out 
        of old roles and patterns through the use of technology. Furthermore, 
        technology has allowed teachers and students to adopt new behaviors and 
        responsibilities consistent with the realities of a rapid technological 
        society. Future analyses of all the data from the U.S. case studies will 
        examine additional cases that will help to explain, identify, and describe 
        additional role changes and derive implications for policy and improved 
        practice.
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